Terms and Conditions

About Our Services

Youcare.in offers various Services to help its users find, coordinate, and maintain quality care. The Services we offer include, among others:

Liability of our Services

User Responsibilities

Rules for Contract, Termination and Refund.

1.  Termination of Services.

Any agreement between the Care Seeker and YouCare Services will cease to exist if either of the parties withdraws from the contract with a prior notice period of 1 month. Any dues which the Care Seeker might owe to YouCare, will be cleared before full and final termination of the contract. Any amount paid in advance to YouCare by Party 2 will be refunded at the time of termination.

YouCare Services is entitled to terminate the services without prior notice on account of, if not limited to the following:

In case of termination of the contract mid-month or during the duration of the contract without valid justification or reason, the advance amount paid by the Care Seeker will not be refunded. Only in case of a valid reason like expiry of elderly or patient or relocation of family to another state or country, will the advance charges be refunded back.

2. Billing, Payment & Refunds

Youcare.in offers a paid trial period to Care Seekers wishing to see the Care Provider`s work before signing up for monthly packages. All payments are to be paid in advance. In case of termination of the trial period before its due period, charges will be only be refunded 100% back if prior intimation is given to YouCare Services within 24 hours. For information given between 24 to 48 hours, only 50% of the charges will be refunded back. In case of any intimation later than that, no charges will be refunded. In case of monthly subscriptions, 1 month charges are to be paid in advance to YouCare Services which will be adjusted with the charges of the last month before termination or expiry of the contract. 

3. Severability Legal & License

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

4. Dispute Resolution, Governing Law and Jurisdiction:

If any dispute arises between the Parties hereto during the subsistence of this Agreement or thereafter, in connection with, or arising out of, this Agreement, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 (Indian) to be adjudicated by a sole arbitrator to be appointed by YouCare Services. Arbitration shall be held at Chandigarh, India. The proceedings of arbitration shall be in the English language. The arbitrator's award shall be final and binding on the Parties.The Agreement shall be governed by and construed in accordance with the laws of India. The courts of Chandigarh, India, shall have exclusive jurisdiction in connection with this Agreement.

If you have any questions or need further information as to the Site or Services provided by Youcare.in, or need to notify Youcare.in as to any matters relating to the Site or Services please contact Youcare.in at: support@youcare.in.